FAQ's
How long does the treatment take?
We allocate an hour for your appointment; the laser treatment usually takes 30-50 minutes to complete.
How much is the consultation?
We do not charge for the initial consultation element of the treatment in order to determine if you are a suitable candidate for laser treatment.
How can I pay?
We accept major credit and debit cards with the exception of American Express. We also accept cheques and cash.
We are also able to offer 0% finance over 6 or 10 months, please call for more information.
Can I have just one nail treated?
Our policy is to treat all ten nails to ensure that any trace of the infection, that may have spread without symptoms, have been eradicated. Toenails particularly, as they are tightly packed in socks and shoes, are a high risk for fungal spores spreading.
Does it work on finger nails?
The PinPointe FootLaser can be used on finger nails. Finger nail treatment is assessed on a case by case basis. In some infections all the nails would be treated, in others, just the infected or neighbouring fingers.
How effective is the treatment?
In the first studies the treatment was found to be 88% effective from one treatment. Since the first clinical studies, thousands of treatments have been carried out and we believe the effectiveness to be in the region of 70% effective for each nail treated.
Is there any pain involved?
This is a difficult to answer as people have such vastly different pain thresholds. Some people we treat may experience mild to moderate discomfort during treatment, particularly people with darker skin tones.
Will I be tested for fungal nail infection?
There are specific signs and details that the podiatrist will look for that will indicate a fungal nail infection. If there is any doubt in diagnosis then your nail clippings will be sent for testing, however there is a 30% risk of the results providing false negatives.
Can I claim for laser treatment on my health insurance ?
Many of the large insurers are assessing each claim on a case by case basis, you will need to contact your insurer. You can claim back some laser costs via certain cash-back scheme, such as Westfield.
Are the practitioners qualified?
All practitioners have and continue to received manufactures training and have been certified accordingly. We are also members to the Word Association For Laser Therapy.
Should I remove my nail varnish prior to treatment ?
YES - Nail Varnish should be removed 24 hours prior to treatment